We understand that you require superior quality services and deliverables. To that end, Human Touch Translations undertook the rigorous process to earn ISO 9001:2008 certification, a global standard for quality management. To maintain this certification, Human Touch Translations undergoes annual audits by an independent, outside organization to evaluate our quality management system. These external audits, in addition to our recurring internal audits, ensure that Human Touch Translations exceeds the standards of the language services industry as well as your expectations.
Your company will benefit in various ways from using our ISO certified services.
Due to our demonstrated commitment to quality, we will provide you with the confidence that you are partnering with a company dedicated to your best interest. Our quality policy is founded on principles of excellence, superior customer service and quality deliverables, with a focus on thoroughly understanding and always meeting your requirements. We use a formally documented Quality Management System that drives our processes, ensures compliance, and embodies our core business principles, using quality data to drive continual quality improvement which will be reflected in every project we deliver to you. We routinely measure customer satisfaction, compare it to key business metrics and apply this knowledge to improve what we do and how we do it.
At Human Touch Translations, we earn our reputation and your confidence word-by-word, sentence-by-sentence working the trusted and proven way, by systematically and meticulously transforming the source material, whether written or oral, into the new language.